|hd_01||First a message: Our phone line will not be answered December 25th - January 3rd, but we will be checking email.|
Have you ever contacted our Help Desk?
|contacted help desk|
|hd_01why||Why did you contact the Help Desk?||why help desk|
|hd_01why_other||Why did you contact the Help Desk?||why help desk other reason|
|hd_01yes||About how often have you contacted the Help Desk, either by email, by leaving remarks in your study pages, or by telephone?||help desk frequency|
|hd_02||How would you rate our Help Desk?||rate help desk|
|hd_02average||Thank you for this feedback. We would very much appreciate if you could tell us how we can improve in the box below.||help desk average or poor|