helpdesk
Variable | Question text | Label |
---|---|---|
hd_01 | Have you ever contacted our Help Desk? | contacted help desk |
hd_01why | Why did you contact the Help Desk? | why help desk |
hd_01yes | About how often have you contacted the Help Desk, either by email, by leaving remarks in your study pages, or by telephone? | help desk frequency |
hd_02 | How would you rate our Help Desk? | rate help desk |
hd_03 | Have you spoken to or emailed with someone particularly helpful? | commendable staff |