Routing for UAS720
uas701_endtime := getUAS701Preload("endtime")
if uas701_endtime = response then
preload_mc_1 := getUAS701Preload("mc_1")
End of if
mc_intro
This survey focuses on people's experiences with enrolling in Medicare plans.
if preload_mc_1 = response then
verify_mc (verify medicare coverage)
In a previous survey you indicated that you are enrolled in the following type of Medicare coverage:
[description Medicare coverage[]]
Is this your current Medicare coverage, or has your coverage changed?
[description Medicare coverage[]]
Is this your current Medicare coverage, or has your coverage changed?
1 This is my current Medicare coverage
2 My Medicare coverage changed
3 My Medicare coverage did not change but I have a different Medicare coverage
4 I am not enrolled in Medicare
2 My Medicare coverage changed
3 My Medicare coverage did not change but I have a different Medicare coverage
4 I am not enrolled in Medicare
if verify_mc = 1 then
mc_1_current := preload_mc_1
elseif verify_mc = 4 then
earlyexit
Thank you for your interest. We don't have any further questions for you at this moment. Click "Next" to return to your panel member pages.
Exit the survey
Else
mc_1_current (current Medicare coverage)
Which of the following best describes your Medicare coverage:
1 Traditional Medicare without supplemental insurance/Medigap
2 Traditional Medicare with supplemental insurance/Medigap
3 HMO Medicare Advantage Plan
4 PPO Medicare Advantage Plan
5 Medicare Advantage Plan, other or unsure of plan type
6 Medicare but do not know specific type
2 Traditional Medicare with supplemental insurance/Medigap
3 HMO Medicare Advantage Plan
4 PPO Medicare Advantage Plan
5 Medicare Advantage Plan, other or unsure of plan type
6 Medicare but do not know specific type
if mc_1_current = 1 then
earlyexit
Thank you for your interest. We don't have any further questions for you at this moment. Click "Next" to return to your panel member pages.
Exit the survey
End of if
End of if
Else
mc_1_current (current Medicare coverage)
Which of the following best describes your Medicare coverage:
1 Traditional Medicare without supplemental insurance/Medigap
2 Traditional Medicare with supplemental insurance/Medigap
3 HMO Medicare Advantage Plan
4 PPO Medicare Advantage Plan
5 Medicare Advantage Plan, other or unsure of plan type
6 Medicare but do not know specific type
2 Traditional Medicare with supplemental insurance/Medigap
3 HMO Medicare Advantage Plan
4 PPO Medicare Advantage Plan
5 Medicare Advantage Plan, other or unsure of plan type
6 Medicare but do not know specific type
if mc_1_current = 1 then
earlyexit
Thank you for your interest. We don't have any further questions for you at this moment. Click "Next" to return to your panel member pages.
Exit the survey
End of if
End of if
if mc_1_current in [2,3,4,5,6] then
mc_2 (type of medicare access)
Do any of the following currently apply to you? Select all that apply.
1 I receive healthcare benefits from the military (including TRICARE / TRICARE for Life (TFL))
2 I am Medicaid-eligible
3 I have access to Medicare plans through a current or prior employer
4 None of the above
2 I am Medicaid-eligible
3 I have access to Medicare plans through a current or prior employer
4 None of the above
if mc_1_current in [3,4,5] then
Group of questions presented on the same screen
mc_4_intro
Which insurance company do you currently have for your Medicare Advantage plan?
Please refer to your insurance card and enter the full name of your current Medicare Advantage plan company, and the name of the plan, below. Do not enter your policy number or any identifiable information.
You may find the Company Name and Plan Name of your current Medicare Advantage plan on your insurance card, as in this example:
Please refer to your insurance card and enter the full name of your current Medicare Advantage plan company, and the name of the plan, below. Do not enter your policy number or any identifiable information.
You may find the Company Name and Plan Name of your current Medicare Advantage plan on your insurance card, as in this example:
mc_4_company (insurance company name)
You should NOT enter the information on this Red White and Blue card.
Please enter the Company Name and Plan Name of your current Medicare Advantage insurance plan. Do not enter your Medicare number, your policy number, or any other identifiable information about yourself.
mc_4_plan (plan name)
STRINGEnd of group of questions
mc_5 (Medicare Advantage Plan monthly premium)
Approximately how much do you currently pay each month in premiums for your Medicare Advantage plan?
RANGE 0..9223372036854775807if mc_5 > 100 then
mc_5_warning (Medicare Advantage Plan monthly premium)
Based on the number entered, you pay more than $100 per month for your individual Medicare Advantage premium. If this is correct, click "Next" to continue. Otherwise, go "Back" to change your answer.
End of if
mc_3a (ever had Medicare Advantage plan different company)
Have you had a Medicare Advantage plan with a different insurance company?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
mc_3d (ever had Medigap plan)
Have you ever had a Medigap plan?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
elseif mc_1_current = 2 then
Group of questions presented on the same screen
mc_6_intro
Which insurance company do you currently have for your Medicare Supplement (Medigap) plan?
Please enter the full name of the insurance company and the plan name below. Do not enter your policy number or any identifiable information.
You may find the Company Name and Plan Name of your Medicare Supplement (Medigap) plan on your insurance card. Below are some examples:
Please enter the full name of the insurance company and the plan name below. Do not enter your policy number or any identifiable information.
You may find the Company Name and Plan Name of your Medicare Supplement (Medigap) plan on your insurance card. Below are some examples:
mc_6_company (insurance company name medigap)
You should NOT enter the information on this Red White and Blue card.
Please enter the Company Name and Plan Name of your current of your current Medicare Supplement insurance plan. Do not enter your Medicare number, your policy number, or any other identifiable information about yourself.
mc_6_plan (plan name medigap)
STRINGEnd of group of questions
mc_7 (Medicare Supplement (Medigap) Plan letter)
Please select the Medicare Supplement (Medigap) Plan letter you currently have from the list below.
1 Plan G
2 Plan G High Deductible
3 Plan F
4 Plan F High Deductible
5 Plan N
6 Plan K
7 Plan L
8 Plan M
9 Plan A
10 Plan B
11 Plan C
12 Plan D
13 Other
14 Do not know
2 Plan G High Deductible
3 Plan F
4 Plan F High Deductible
5 Plan N
6 Plan K
7 Plan L
8 Plan M
9 Plan A
10 Plan B
11 Plan C
12 Plan D
13 Other
14 Do not know
mc_8 (Medicare Supplement (Medigap) Plan monthly premium)
Approximately how much do you currently pay each month in premiums for your Medicare Supplement (Medigap) plan?
RANGE 0..9223372036854775807if mc_8 > 700 then
mc_8_warning (Medicare Supplement (Medigap) Plan monthly premium)
Based on the number entered, you pay more than $700 per month for your individual Medicare Advantage premium. If this is correct, click "Next" to continue. Otherwise, go "Back" to change your answer.
End of if
mc_3b (ever had Medicare Supplement plan different company)
Have you had a Medicare Supplement plan with a different insurance company?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
mc_3e (ever had Medicare Advantage plan)
Have you ever had a Medicare Advantage plan?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
elseif mc_1_current = 6 then
Group of questions presented on the same screen
mc_10_company (company name Current Medicare Insurance)
Which insurance company do you currently have for your Medicare plan? Please enter the full name of the insurance company and the plan name below. Do not enter your policy number or any identifiable information.
You may find the Company Name and Plan Name of your Medicare insurance company and plan on your insurance card, which may look similar to one of the examples below.
You should NOT enter the information on this Red White and Blue card.
Please enter the Company Name and Plan Name of your current Medicare insurance plan. Do not enter your Medicare number, your policy number, or any other identifiable information about yourself.
STRINGYou may find the Company Name and Plan Name of your Medicare insurance company and plan on your insurance card, which may look similar to one of the examples below.
You should NOT enter the information on this Red White and Blue card.
Please enter the Company Name and Plan Name of your current Medicare insurance plan. Do not enter your Medicare number, your policy number, or any other identifiable information about yourself.
mc_10_plan (plan name Current Medicare Insurance)
STRINGEnd of group of questions
mc_9 (total monthly premiums medicare coverage)
Approximately how much do you currently pay each month in total premiums for your Medicare coverage (including Medicare Part A, Medicare Part B, Medicare Part D, Medicare Supplement, and Medicare Advantage)? Please only include premiums, and do not include copays/deductibles.
RANGE 0..9223372036854775807if mc_9 > 1000 then
mc_9_warning (Medicare Advantage Plan monthly premium)
Based on the number entered, you pay more than $1,000 per month for your individual Medicare Advantage premium. If this is correct, click "Next" to continue. Otherwise, go "Back" to change your answer.
End of if
mc_3c (ever had Medicare plan different company)
Have you had a Medicare plan with a different insurance company?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
mc_3d (ever had Medigap plan)
Have you ever had a Medigap plan?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
mc_3e (ever had Medicare Advantage plan)
Have you ever had a Medicare Advantage plan?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
End of if
End of if
if mc_1_current in [2,3,4,5,6] then
mc_11 (Use of agent to enroll in Medicare Plan)
Did an agent help you enroll in your current Medicare plan?
1 Yes
2 No
3 Not sure
2 No
3 Not sure
if mc_11 = 1 then
Group of questions presented on the same screen
mc_12 (How found agent)
What is the primary way that you found the agent who helped you enroll in your current Medicare Plan?
1 Found from advertisements (including mailers and TV ads)
2 Agent reached out to me via phone call, email, or text message
3 Online search
4 Recommendation from friends/family/community
5 Previously worked with this agent to buy other insurance products
6 Other, please specify:
2 Agent reached out to me via phone call, email, or text message
3 Online search
4 Recommendation from friends/family/community
5 Previously worked with this agent to buy other insurance products
6 Other, please specify:
mc_12_other (other how found agent)
STRINGEnd of group of questions
End of if
if mc_11 in [1,3] then
mc_13 (How many agents)
Approximately how many agents did you talk to before enrolling in your current Medicare plan? Please estimate a number to the best of your ability.
1 1
2 2
3 3
4 4
5 5 or more
6 Don't know
2 2
3 3
4 4
5 5 or more
6 Don't know
End of if
End of if
if mc_1_current in [1,2,3,4,5,6] then
mc_14 (prefer insurance company)
Some Medicare beneficiaries prefer specific insurance companies. If your benefits were exactly the same, and claims were approved or denied by Medicare rather than the company you're working with, would it matter to you which company is insuring you?
1 Yes, I have a preferred Medicare insurance company
2 No, I only care about what the plan covers, not which company is providing the plan
2 No, I only care about what the plan covers, not which company is providing the plan
if mc_14 = 1 then
mc_15 (ame of preferred Medicare insurance company)
Please select your preferred Medicare insurance company from the list below:
1 UnitedHealthcare
2 Health Care Service Corporation
3 Aetna
4 Mutual Of Omaha
5 Cigna
6 Globe Life
7 Blue Cross Blue Shield
8 USAA
9 Wellmark
10 CNO Financial Group
11 Humana
12 Medical Mutual Of Ohio
13 Transamerica Life
14 State Farm
15 Anthem
16 Physicians Life/Physicians Mutual
17 Elevance Health
18 Highmark
19 Medico
20 Manhattan Life
21 Tennessee Rural Health Insurance Company
22 Philadelphia American Life
23 Premera Blue Cross
24 Ace Property and Casualty Company (Chubb)
25 Other insurance company
2 Health Care Service Corporation
3 Aetna
4 Mutual Of Omaha
5 Cigna
6 Globe Life
7 Blue Cross Blue Shield
8 USAA
9 Wellmark
10 CNO Financial Group
11 Humana
12 Medical Mutual Of Ohio
13 Transamerica Life
14 State Farm
15 Anthem
16 Physicians Life/Physicians Mutual
17 Elevance Health
18 Highmark
19 Medico
20 Manhattan Life
21 Tennessee Rural Health Insurance Company
22 Philadelphia American Life
23 Premera Blue Cross
24 Ace Property and Casualty Company (Chubb)
25 Other insurance company
if mc_15 = 25 then
mc_15_other (other preferred Medicare insurance company)
Please enter the name of your preferred Medicare insurance company below.
STRINGEnd of if
Fill code of question 'FL_mc15' executed
if mc_1_current in [1,3,4,5,6] then
mc_16 (How much extra person who has MA willing to pay preferred MS company)
People with Original Medicare can purchase Medicare supplement plans (“Medigap” plans) to help cover costs that are not fully covered by Medicare. These Medigap plans are offered by private insurance companies and they have two unique characteristics:
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
RANGE 0..9223372036854775807- They are standardized by the government to provide exactly the same coverage among plans with the same plan letter.
- The insurance company is a secondary payer, meaning they can not deny you coverage if the Medicare program approves the claim.
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
if mc_16 > 5000 then
mc_16_warning (Medicare Advantage Plan monthly premium)
Based on the number entered, you would rather pay over $5,000 per year to [UnitedHealthcare/Health Care Service Corporation/Aetna/Mutual Of Omaha/Cigna/Globe Life/Blue Cross Blue Shield/USAA/Wellmark/CNO Financial Group/Humana/Medical Mutual Of Ohio/Transamerica Life/State Farm/Anthem/Physicians Life/Physicians Mutual/Elevance Health/Highmark/Medico/Manhattan Life/Tennessee Rural Health Insurance Company/Philadelphia American Life/Premera Blue Cross/Ace Property and Casualty Company (Chubb)/^mc_15_other] than to work with a different insurance company. If that is correct, click "Next" to continue.
End of if
elseif mc_1_current = 2 then
mc_17 (How much extra person who has MS willing to pay preferred MS company)
Medicare Supplement (Medigap) plans have two unique characteristics:
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
RANGE 0..9223372036854775807- They are standardized by the government to provide exactly the same coverage among plans with the same plan letter.
- The insurance company is a secondary payer, meaning they can not deny you coverage if the Medicare program approves the claim.
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
if mc_17 > 5000 then
mc_17_warning (Medicare Advantage Plan monthly premium)
Based on the number entered, you would rather pay over $5,000 per year to [UnitedHealthcare/Health Care Service Corporation/Aetna/Mutual Of Omaha/Cigna/Globe Life/Blue Cross Blue Shield/USAA/Wellmark/CNO Financial Group/Humana/Medical Mutual Of Ohio/Transamerica Life/State Farm/Anthem/Physicians Life/Physicians Mutual/Elevance Health/Highmark/Medico/Manhattan Life/Tennessee Rural Health Insurance Company/Philadelphia American Life/Premera Blue Cross/Ace Property and Casualty Company (Chubb)/^mc_15_other] than to work with a different insurance company. If that is correct, click "Next" to continue.
End of if
End of if
if (mc_1_current in [1,3,4,5,6] and mc_16 > 0) OR (mc_1_current = 2 AND mc_17 > 0) then
mc_18 (why willing to pay more to prefer)
We are interested in learning more about why people might choose specific Medicare insurance companies even when the cost is higher. In a sentence or two, please tell us about why you are willing to pay a higher premium to get your Medicare coverage through [UnitedHealthcare/Health Care Service Corporation/Aetna/Mutual Of Omaha/Cigna/Globe Life/Blue Cross Blue Shield/USAA/Wellmark/CNO Financial Group/Humana/Medical Mutual Of Ohio/Transamerica Life/State Farm/Anthem/Physicians Life/Physicians Mutual/Elevance Health/Highmark/Medico/Manhattan Life/Tennessee Rural Health Insurance Company/Philadelphia American Life/Premera Blue Cross/Ace Property and Casualty Company (Chubb)/^mc_15_other].
STRINGEnd of if
End of if
mc_19 (avoid insurance company)
Some Medicare beneficiaries prefer not to work with specific insurance companies. If your benefits were exactly the same, and claims were approved or denied by Medicare rather than the company you're working with, is there an insurance company you would still prefer NOT to work with?
1 Yes, I have a Medicare insurance company I prefer NOT to work with
2 No, I only care about what the plan covers, not which company is providing the plan
2 No, I only care about what the plan covers, not which company is providing the plan
if mc_19 = 1 then
mc_20 (name of avoided Medicare insurance company)
Please select the company you would most like to avoid from the list below.
1 UnitedHealthcare
2 Health Care Service Corporation
3 Aetna
4 Mutual Of Omaha
5 Cigna
6 Globe Life
7 Blue Cross Blue Shield
8 USAA
9 Wellmark
10 CNO Financial Group
11 Humana
12 Medical Mutual Of Ohio
13 Transamerica Life
14 State Farm
15 Anthem
16 Physicians Life/Physicians Mutual
17 Elevance Health
18 Highmark
19 Medico
20 Manhattan Life
21 Tennessee Rural Health Insurance Company
22 Philadelphia American Life
23 Premera Blue Cross
24 Ace Property and Casualty Company (Chubb)
25 Other insurance company
2 Health Care Service Corporation
3 Aetna
4 Mutual Of Omaha
5 Cigna
6 Globe Life
7 Blue Cross Blue Shield
8 USAA
9 Wellmark
10 CNO Financial Group
11 Humana
12 Medical Mutual Of Ohio
13 Transamerica Life
14 State Farm
15 Anthem
16 Physicians Life/Physicians Mutual
17 Elevance Health
18 Highmark
19 Medico
20 Manhattan Life
21 Tennessee Rural Health Insurance Company
22 Philadelphia American Life
23 Premera Blue Cross
24 Ace Property and Casualty Company (Chubb)
25 Other insurance company
if mc_20 = 25 then
mc_20_other (other avoided Medicare insurance company)
Please enter the name of the Medicare insurance company you would like to avoid below.
STRINGEnd of if
Fill code of question 'FL_mc20' executed
if mc_1_current in [1,3,4,5,6] then
mc_21 (How much extra person who has MA willing to pay the AVOID MS company)
People with Original Medicare can purchase Medicare supplement plans ("Medigap" plans) to help cover costs that are not fully covered by Medicare. These Medigap plans are offered by private insurance companies and they have two unique characteristics:
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
RANGE 0..9223372036854775807- They are standardized by the government to provide exactly the same coverage among plans with the same plan letter.
- The insurance company is a secondary payer, meaning they can not deny you coverage if the Medicare program approves the claim.
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
if mc_21 > 5000 then
mc_21_warning (Medicare Advantage Plan monthly premium)
Based on the number entered, you would rather pay over $5,000 per year to a different insurance company than to work with [UnitedHealthcare/Health Care Service Corporation/Aetna/Mutual Of Omaha/Cigna/Globe Life/Blue Cross Blue Shield/USAA/Wellmark/CNO Financial Group/Humana/Medical Mutual Of Ohio/Transamerica Life/State Farm/Anthem/Physicians Life/Physicians Mutual/Elevance Health/Highmark/Medico/Manhattan Life/Tennessee Rural Health Insurance Company/Philadelphia American Life/Premera Blue Cross/Ace Property and Casualty Company (Chubb)/^mc_20_other]. If that is correct, click "Next" to continue.
End of if
elseif mc_1_current = 2 then
mc_22 (How much extra person who has MS willing to pay to avoid MS company)
Medicare Supplement (Medigap) plans have two unique characteristics:
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
RANGE 0..9223372036854775807- They are standardized by the government to provide exactly the same coverage among plans with the same plan letter.
- The insurance company is a secondary payer, meaning they can not deny you coverage if the Medicare program approves the claim.
Note: You can read more about how all the Medigap insurance plans with the same letter are exactly the same on medicare.gov: https://www.medicare.gov/health-drug-plans/medigap/basics. NOTE: If you click on this link, a new window will open. Be sure to come back to this window to finish the survey!
if mc_22 > 5000 then
mc_22_warning (Medicare Advantage Plan monthly premium)
Based on the number entered, you would rather pay over $5,000 per year to a different insurance company than to work with [UnitedHealthcare/Health Care Service Corporation/Aetna/Mutual Of Omaha/Cigna/Globe Life/Blue Cross Blue Shield/USAA/Wellmark/CNO Financial Group/Humana/Medical Mutual Of Ohio/Transamerica Life/State Farm/Anthem/Physicians Life/Physicians Mutual/Elevance Health/Highmark/Medico/Manhattan Life/Tennessee Rural Health Insurance Company/Philadelphia American Life/Premera Blue Cross/Ace Property and Casualty Company (Chubb)/^mc_20_other]. If that is correct, click "Next" to continue.
End of if
End of if
if (mc_1_current in [1,3,4,5,6] and mc_21 > 0) OR (mc_1_current = 2 AND mc_22 > 0) then
mc_23 (why willing to pay more to avoid)
We are interested in learning more about why people might NOT choose specific Medicare insurance companies even when the cost is lower. In a sentence or two, please tell us about why you are willing to pay a higher premium to avoid getting your Medicare coverage through [UnitedHealthcare/Health Care Service Corporation/Aetna/Mutual Of Omaha/Cigna/Globe Life/Blue Cross Blue Shield/USAA/Wellmark/CNO Financial Group/Humana/Medical Mutual Of Ohio/Transamerica Life/State Farm/Anthem/Physicians Life/Physicians Mutual/Elevance Health/Highmark/Medico/Manhattan Life/Tennessee Rural Health Insurance Company/Philadelphia American Life/Premera Blue Cross/Ace Property and Casualty Company (Chubb)/^mc_20_other].
STRINGEnd of if
End of if
End of if
CS_001 (HOW PLEASANT INTERVIEW)
Could you tell us how interesting or uninteresting you found the questions in this survey?
1 Very interesting
2 Interesting
3 Neither interesting nor uninteresting
4 Uninteresting
5 Very uninteresting
2 Interesting
3 Neither interesting nor uninteresting
4 Uninteresting
5 Very uninteresting
CS_003 (comments)
Do you have any other comments on the survey? Please type these in the box below. (If you have no comments, please click next to complete this survey.)
STRING