Routing for UAS134

consent_intro
You are invited to take part in an interesting new Understanding America Study project. We are inviting you to “Rant & Rave” about what you like and don’t like about products and services you already use every day, using a mobile app on your smartphone. Many companies want fast feedback from users of their products that will let them make useful improvements, and consumers like you want to know that their feedback is heard. This project connects those dots!

If you decide to participate, for one week you will be able to use a new mobile app to say what you think about the products you use every day, whether it is good or bad. You can provide the feedback whenever and in any form that is convenient for you … it can be text, audio, photos, or videos. For this project, we are interested specifically in hearing your feedback about the wireless speakers you use, but you can feel free to Rant & Rave about any other products as well.

If you decide to participate, here is how it will work:
  • Download U SaiY app to your Apple smartphone; log in with the email and password we provide, and you are ready to start.
  • Each day, you will provide at least one Rant or Rave by writing a text, recording an audio file, taking a picture or recording a video. After you finish click submit!
  • You can Rant or Rave as many times as you like during the week. We will pay you $5 each time you send a Rant or Rave, up to two times each day during the week. That comes to a total of $70 if you participate two or more times each day. If you submit at least two rants or raves a day for all seven days you will get a bonus of $30, making it $100 for the week.
  • You will find the U SaiY App is easy to use. Simply state the name of the product, select the product category and indicate if you want to Rant or Rave about that product.
By participating in our study you will be helping our partners reinvent customer feedback.
consent1 (consent to participate in survey)
Now that you have read about what is involved in doing the Rants & Raves project, would you like to participate in the project?
1 Yes I am willing to participate
2 No I prefer not to participate
3 Not sure, I need more information to decide
if consent1 = 3 then
consent2 (re-asking consent for unsure respondents)
Thank you for your willingness to consider participating in our study! Here are some answers to frequently asked questions.

What is the purpose of this research? We are researching how we can evolve the way companies and customers exchange ideas and feedback to create better products and services. We are interested in understanding the type and frequency of ideas and feedback you would share; if you prefer submitting audio, video, image or text feedback; and want to understand what you would be interested in doing with the ideas and feedback.

What are you doing with my data? Your data will be used for research purposes. We will not be selling or providing your data to any individual or organization as part of this research effort.

How will I get paid? At the end of the week we will tally a report of the number of rants or raves you completed each day of the assignment. You earn $5 for each, up to $10/day, and are eligible for a $30 bonus if you submit at least 2 a day for all 7 days. We will then add the funds to your rewards on your study pages. The reward from this study will be added to your clincard in the following payment cycle.

What can I rant and rave about? You can “rant” or “rave” anytime, about any product or service. No matter if your comments are very detailed or very general – we want to know!

Will the information get back to the companies? No, we won’t provide your data to companies – unless you want us to! One of our areas of research is understanding if you would be interested in us providing your feedback to the company, getting your issue resolved and communicating the resolution to you. We also are interested in knowing if you have ideas for new products or designs, see if you would be interested in participating with companies to create new products.

If you have any other questions about the project before you decide, you can give us a call at 855-872-8673.

Having read more about it, are you interested in participating in this project? If you say yes, you may be randomly selected to participate in a 7-day study sometime in the near future. If you are selected, we will notify you by email. You can still say yes or no at that time.
1 Yes I am willing to participate
2 No I prefer not to participate
3 I am still not sure
if consent2 = 3 then
FLto := 'uashelp@usc.edu' . ';' . 'mmoldoff@usc.edu'
FLsubject := 'Contact about Rant & Rave study consent: ' . prim_key
FLemailbody := 'Please contact UAS respondent ' . prim_key . ' to answer any questions they may have about UAS134: Rant & Rave study.'
tempV := send_email('uashelp@usc.edu', FLto, FLsubject, FLemailbody)
if (sizeof(notsure_order = 0)) then
notsure_order := shuffleArray(array(2 => 2, 3 => 3, 4 => 4, 5 => 5, 6 => 6, 7 => 7, 8 => 8, 9 => 9, 10 => 10, 11 => 11, 12 => 12, 13 => 13, 14 => 14))
notsure_order[1] := 1
notsure_order[15] := 15
End of if
Group of questions presented on the same screen
notsure (reasons why not sure about taking survey)
Thank you for thinking about participating in our project. We understand that you aren’t sure if you want to do it. To help us learn, please just let us know why. Check all that apply, and add your own if needed.
1 No reason, I am just not sure
2 What I do for a living, or what I do all day, might not allow me to answer prompts during the day
3 I don’t know how to download or use apps or I am not sure what they are
4 I don’t want another app on my phone / I don’t use apps
5 I don’t really understand what the project is asking me to do
6 It might take too much time
7 It might be too much trouble
8 It doesn’t seem to pay enough
9 Two weeks is too many / I would probably do it if it were fewer days
10 I have medical or health issues
11 I have questions about how my data will be used
12 I am concerned about privacy
13 I can’t always get a cell or wireless connection on my phone
14 I don’t always have my phone with me so I wouldn’t know if it was beeping
15 Some other reason, please specify:
notsure_other (other reason for not being sure about taking survey)
STRING
End of group of questions
End of if
End of if
if consent1 = 1 or consent2 = 1 then
Group of questions presented on the same screen
participating
Thank you for agreeing to participate!
followup (permission to contact for followup)
After it is over, can we contact you to find out how it went? We will be interested in what you liked and didn’t like about using the app. If you say yes now, you can always say no later when we contact you after the project.
1 Yes, you can contact me to talk about the app after it is over.
2 I do not want to be contacted to talk about the app after it is over.
End of group of questions
End of if
if consent1 = 2 or consent2 = 2 then
if (sizeof(notparticipating_order = 0)) then
notparticipating_order := shuffleArray(array(2 => 2, 3 => 3, 4 => 4, 5 => 5, 6 => 6, 7 => 7, 8 => 8, 9 => 9, 10 => 10, 11 => 11, 12 => 12, 13 => 13, 14 => 14))
notparticipating_order[1] := 1
notparticipating_order[15] := 15
End of if
Group of questions presented on the same screen
notparticipating (Reasons for not participating in survey)
We understand that you have your own reasons for not wanting to participate, and are hoping you will share those with us. Check all that apply, and add your own if needed.
1 No reason, I just don’t want to do it
2 I am too busy
3 I don’t want to give feedback or talk about products
4 I don’t know how to download or use apps or I am not sure what they are
5 I don’t want another app on my phone / I don’t use apps
6 I don’t really understand what the project is asking me to do
7 It will take too much time
8 It will be too much trouble
9 It doesn’t pay enough
10 Two weeks is too long / I would do it if it were shorter
11 I have medical or health issues
12 I am concerned about privacy
13 I can’t always get a cell or wireless connection on my phone
14 I don’t always have my phone with me so I wouldn’t know if it was beeping
15 Some other reason, please specify:
notparticipating_other (other reason for not participating in survey)
STRING
End of group of questions
End of if
thankyoumessage
Thank you! Please click 'Next' to go back to your personal panel pages.