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Variable Question text Label
Ch046_follow_A1Please select the reasons why you would prefer to receive the Social Security Statement on paper. Select all that apply:why prefer paper statement
Ch046_follow_A2Which would you say is the main reason among the ones you selected?main reason why prefer paper statement
Ch046_follow_A2_optionsoptions main reason why prefer paper statement
Ch046_follow_B1Please select the reasons why you would prefer to receive the Social Security Statement by internet or email. Select all that apply:why prefer online statement
Ch046_follow_B2Which would you say is the main reason among the ones you selected?main reason why prefer online statement
Ch046_follow_B2_optionsoptions main reason why prefer online statement
NEW_0800Have you used the Social Security Administration National 800# phone line?Whether used SSA National 800# phone line
NEW_0800_usefulHow useful did you find the Social Security Administration National 800# phone line?how useful using the SSA 800# was
NEW_localnumberHave you used the phone line of your Social Security Administration Local Office?whether used phone line of local SSA office
NEW_localnumber_usefulHow useful did you find the phone line of your Social Security Administration Local Office?how useful using the local SSA office phone line was
ch001Are you retired?retired
ch002In the past, have you ever tried to figure out how much your household should save for retirement?ever tried figure out how much to save for retirement
ch003Have you ever tried to develop a plan for your retirement?tried develop retirement plan
ch004_introHave you ever sought information about retirement planning from any of the following sources? Please select all that apply.ever sought information about retirement planning
ch004_intro2In the previous question you said you have sought information about retirement planning from the Social Security Administration. How did you go about seeking this information? Please click all that apply.how ssa sought information about retirement planning
ch004_intro2aWhen was the last time you went on the website of the Social Security Administration? when last time website ssa
ch004_intro2bHow regularly would you say you have used the website? how regular website ssa
ch005aFamily, friends and/or colleaguesAccurate Family, friends and/or colleagues
ch005bEmployerAccurate Employer
ch005cTelevision, radio, newspaper and other mediaAccurate Television and/or radio
ch005dSocial Security AdministrationAccurate Social Security Administration website
ch005hOther government agencies (such as the Department of Labor or the Consumer Financial Protection Bureau)Accurate Websites of other government agencies (e.g. Department of Labor, Consumer Financial Protection Bureau or the Federal Deposit Insurance Corporation)
ch005jFor-profit financial industry (such as financial advisors/planners, accountants, insurance agents, banks and/or brokers)Accurate Financial advisors/planner, accountant, insurance agent, banks and/or broker
ch005kNonprofit organizations such as AARPAccurate Websites of nonprofit organizations e.g. AARP
ch005mCommunity organizations such as churches, libraries and community centersAccurate Community organizations such as churches, libraries and community centers
ch006aFamily, friends and/or colleaguesUnderstand Family, friends and/or colleagues
ch006bEmployerUnderstand Employer
ch006cTelevision, radio, newspaper and other media Understand Television, radio, newspaper and other media
ch006dSocial Security AdministrationUnderstand Social Security Administration website
ch006hOther government agencies (such as the Department of Labor or the Consumer Financial Protection Bureau)Understand Websites of other government agencies (e.g. Department of Labor, Consumer Financial Protection Bureau or the Federal Deposit Insurance Corporation)
ch006jFor-profit financial industry (such as financial advisors/planners, accountants, insurance agents, banks and/or brokers)Understand Financial advisors/planner, accountant, insurance agent, banks and/or broker
ch006kNonprofit organizations such as AARPUnderstand Websites of nonprofit organizations e.g. AARP
ch006mCommunity organizations such as churches, libraries and community centersUnderstand Community organizations such as churches, libraries and community centers
ch007aFamily, friends and/or colleaguesAccess Family, friends and/or colleagues
ch007bEmployerAccess Employer
ch007cTelevision, radio, newspaper and other media Access Television, radio, newspaper and other media
ch007dSocial Security AdministrationAccess Social Security Administration website
ch007hOther government agencies (such as the Department of Labor or the Consumer Financial Protection Bureau)Access Websites of other government agencies (e.g. Department of Labor, Consumer Financial Protection Bureau or the Federal Deposit Insurance Corporation)
ch007jFor-profit financial industry (such as financial advisors/planners, accountants, insurance agents, banks and/or brokers)Access Financial advisors/planner, accountant, insurance agent, banks and/or broker
ch007kNonprofit organizations such as AARPAccess Websites of nonprofit organizations e.g. AARP
ch007mCommunity organizations such as churches, libraries and community centersAccess Community organizations such as churches, libraries and community centers
ch008Have you ever visited any of the following websites to get information about retirement planning? Please select all that apply.ever visited any websites to get information
ch009aI currently have enough information to plan for my retirementI currently have enough information to plan for my retirement
ch009bI am not interested in learning about retirement planningI am not interested in learning about retirement planning
ch009cI don’t know what the best source is for information about planning for retirementI don’t know what the best source is for information about planning for retirement
ch009dI am comfortable performing online transactions regarding my bank account/s and other financial servicesD. I am comfortable performing online transactions regarding my bank account/s and other financial services
ch009eI am comfortable going online to seek information about retirement planningI am comfortable going online to seek information about retirement planning
ch009fI am comfortable going online to seek information about government services in generalI am comfortable going online to seek information about government services in general
ch011_introHave you ever sought information about your Social Security retirement benefits from the following sources? Please select all that apply.
ch012_introHave you ever sought information about your Social Security survivor benefits from the following sources? Please select all that apply. ever sought information about SS survivor benefits
ch013_introHave you ever sought information about your Social Security disability benefits from the following sources? Please select all that apply. ever sought information about SS disability benefits
ch013_intro2Have you ever sought information about your Social Security spousal benefits from the following sources? Please select all that apply. ever sought information about SS spousal benefits
ch014_introThere are different social media channels through which you can get information about your benefits from the Social Security Administration.

Have you used any of the following sources to get information from the Social Security Administration? Please select all that apply.
used any of the following sources to get info from ssa
ch015_introYou mentioned before that you visited the Social Security Website. Please let us know if you did any of the following activities on the site. Please select all that apply. any of following activities on SSA site
ch016aInformation mailed by the Social Security Administration to my homeInformation mailed by the Social Security Administration to my home
ch016bPublic service announcements in the print media or their web sitesPublic service announcements in the print media
ch016cPublic service announcements in the television or radioPublic service announcements in the television or radio
ch016dPublic service announcements via social media (Facebook or Twitter)Public service announcements via social media
ch016eInformation posted in community spaces such as churches, libraries and community centersInformation posted in community spaces
ch016fInformation provided by a Social Security Administration representative in person, in a location such as community center or local schoolInformation provided by a Social Security Administration representative in person
ch016gInformation provided at my place of workInformation provided at my place of work
ch016hWeb-based tutorials by the Social Security Administration (for example in the form of YouTube videos or other platforms)Web-based tutorials by the Social Security Administration (such as on YouTube)
ch016iA Social Security Administration smartphone application (app)A Social Security Administration smartphone application (app)
ch016jInformation emails from Social Security AdministrationInformation emails from Social Security Administration
ch017aI currently have enough information about my Social Security retirement eligibility and benefitshave enough information about Social Security retirement eligibility and benefits
ch017bI would like to receive more information from the Social Security Administration about my benefits and planning for my retirementreceive more information from Social Security about benefits and planning for retirement
ch017cI trust information about retirement planning provided by the Social Security Administration more than information from other government sourcestrust more Social Security than other government sources
ch017dI trust information about retirement planning provided by the Social Security Administration more than information from private or non-government sourcestrust Social Security more than private or non-government sources
ch017eI can easily find the information I want/need about my Social Security retirement eligibility and benefitscan easily find information about Social Security retirement eligibility and benefits
ch017fInformation provided in person by a Social Security representative is more relevant to me and my specific situation than the information I can find on the websiteInformation provided in person by a Social Security representative is more relevant
ch017gI always open and carefully read all mail I receive from the Social Security Administrationalways open and carefully read all mail received from Social Security Administration
ch017hI am comfortable performing online transactions related to my Social Security benefitscomfortable performing online transactions related to Social Security benefits
ch018"my Social Security" is an online account that adults with a Social Security number can set up through the Social Security Administration.



Have you previously heard about "my Social Security"?
heard about my social security
ch019Where did you hear about "my Social Security"? Please check all that apply.how heard about my social security
ch020Have you set up a "my Social Security" account?set up a my Social Security account
ch021Why not? Please check the main reason.Why not set up my social security
ch022_introHave you ever used "my Social Security" to do any of the following? Please select all that apply.done any with my social security account
ch023aI am confident in the security of my personal information on my Social Securityconfident in the security of personal information on my Social Security
ch023b"my Social Security" is easy to useMy Social Security account is easy to use
ch023cThe personal information on "my Social Security" is timely and accuratepersonal information on my Social Security account is timely and accurate
ch023dTransactions made on "my Social Security" account are reliableTransactions made on my Social Security account are reliable
ch023e"my Social Security" allows me to perform most of the transactions I need to conduct with regarding Social SecurityMy Social Security account allows to perform most of the transactions needed
ch024Would you be willing to set up a "my Social Security" Account?willing to set up a my Social Security Account
ch025Why not? Please check the main reason.why not set up my social security
ch026_introWhich of the following do you think you would be likely to do through your "my Social Security" account? Please select all that apply.Which of the following services do you think you would be likely to use
ch027There is an online tool within the "my Social Security" account that estimates future benefits based on your actual Social Security earnings record. It also allows you to input different claiming ages and expected future income amounts to estimate benefits under different claiming and earnings scenarios.



Have you previously heard about this retirement benefit estimator?
heard about retirement benefit estimator
ch028Where did you hear about the retirement benefit estimator? Please select all that apply.how heard retirement benefit estimator
ch029Have you ever used the retirement benefit estimator?ever used estimator
ch029aHave you ever used any other retirement calculators available on the Social Security Administration's website?ever used any estimator
ch029bWhat did you use the retirement benefit estimator for?what used retirement calculator for
ch029cWhen you used the retirement benefit estimator, were you able to compute how much you will receive in retirement benefits per month from Social Security? able to compute retirement benefits per month
ch029dWhen you used the retirement benefit estimator, were the calculated benefits... benefits as expected
ch030Why not? Please check the main reason.why not used retirement benefit estimator
ch031aI am confident in the security of my personal informationcalculator confident in the security of personal information
ch031bThe Social Security Administration's retirement benefit estimator is easy to useThe retirement benefit estimator is easy to use
ch031cThe estimates given by the Social Security Administration's retirement benefit estimator reflect my personal information accurately.estimates retirement benefit estimator accurate
ch031dIt is possible that my actual Social Security retirement benefit will vary from the estimates given by the Social Security Administration's retirement benefit estimatorpossible actual benefits will vary from the retirement benefit estimator
ch031eI would be confident in acting on the estimates given by the Social Security Administration's retirement benefit estimatorconfident in acting on the estimates given retirement benefit estimator
ch031fI would need additional information other than the estimates given by the Social Security Administration's retirement benefit estimator to make decisions about my retirement savingsneed additional information besides retirement benefit estimator
ch032Would you be willing to use the Social Security Administration's retirement benefit estimator?willing to use the retirement benefit estimator
ch033Why not? Please check the main reason.Why not use retirement benefit estimator
ch036aI would be interested to know more about whether my state is planning an Auto IRA programinterested to know more about whether state is planning an Auto IRA program
ch036bA State Auto IRA would improve the retirement security of many AmericansA State Auto IRA would improve the retirement security of many Americans
ch036cMy family and I would benefit from a State Auto IRAMy family and I would benefit from a State Auto IRA
ch038_introHave you ever participated in the following activities to obtain information about retirement planning? Please select all that apply.ever attended in the following activities
ch038aAttended in-person classes/seminarsAttended in-person classes/seminars
ch038bParticipated in online classes/seminarsParticipated in online classes/seminars
ch038cScheduled one-one-one meetings or consultationsScheduled one-one-one meetings or consultations
ch039In the past, what kind of information have you sought about Social Security retirement benefits? Please select all that apply.kind of information sought
ch040_introAfter you have visited the Social Security Administration's website to obtain information or conduct a transaction, have you done any of the following? Please select all that apply.after visiting SSA website did any of the following
ch041aFamily, friends and/or colleaguesretirement planning Family, friends and/or colleagues
ch041bEmployerretirement planning Employer
ch041cTelevision, radio and/or newspaper and other mediaretirement planning Television and/or radio
ch041dSocial Security Administrationretirement planning Social Security Administration
ch041hOther government agencies (such as the Department of Labor or the Consumer Financial Protection Bureau)retirement planning websites other agencies
ch041jFor-profit financial industry (such as financial advisors/planners, accountants, insurance agents, banks and/or brokers)retirement planning Financial advisors/planner, accountant, insurance agent, banks and/or broker
ch041kNonprofit organizations such as AARPretirement planning Websites of nonprofit organizations e.g. AARP
ch041mCommunity organizations such as churches, libraries and community centersretirement planning Community organizations such as churches, libraries and community centers
ch042Periodically, the Social Security Administration sends a Social Security Statement to individuals eligible to receive benefits. The Statement is a notice of yearly lifetime earnings covered under Social Security and estimated future benefits.

To the best of your knowledge, have you ever received a Social Security Statement through the mail, or online through your "my Social Security" account?
ever received social security statement
ch042bThe last time you reviewed your Statement, did you review the paper Statement you received by mail, or an online version?how reviewed last paper statement
ch043Thinking about the Statement you received from Social Security, how carefully did you read it? how careful read statement
ch044_ch16The Social Security Administration would like your help determining which parts of the Social Security Statement were useful to people who read it. Which of the following sections of the Statement do you recall reading? Please select all that apply.which parts of statement read
ch045aKeep the Social Security Statement with important papers Keep the statement with important papers
ch045bChange your personal savings rateChange your personal savings rate
ch045cChange your financial plans for the futureChange your financial plans for the future
ch045dContact a financial advisorContact a financial advisor
ch045eContact the Social Security AdministrationContact the Social Security Administration
ch045fChange your intended claiming age for Social Security retirement benefitsChange your intended claiming age for Social Security retirement benefits
ch046In the future, how would you prefer to receive the Social Security Statement?future preference receive statement
ch047How will you file for your Social Security benefits?how file for benefits
ch048a1Written advice and materials via the websiteWritten advice and materials via the website
ch048a2Written advice and materials mailed directlyWritten advice and materials mailed directly
ch048bWebinars or online videosWebinars or online videos
ch048cRetirement calculatorsRetirement calculators
ch048dPublic service announcements for television or radio Public service announcements for television or radio
ch048eSocial Security phone lineSocial Security phone line
ch049In the future, what kinds of information would be most helpful for you to receive from the Social Security Administration? Please select all that apply. future info most helpful to receive
ch050aReplace a Social Security CardReplace a Social Security Card
ch050bCorrect mistakes in earnings on my Social Security recordCorrect mistakes in earnings on my Social Security record
ch050cReceive information about retirementReceive information about retirement
ch050dComplete an application for retirement benefitComplete an application for retirement benefit
ch050eSchedule an appointment to speak with someone about my applicationSchedule an appointment to speak with someone about my application
ch050fCheck on my application while it is being processedCheck on my application while it is being processed
ch050gGet a letter with proof of benefits, or a letter saying I do not receive benefitsGet a letter with proof of benefits, or a letter saying I do not receive benefits
ch050hEstimate future benefitsEstimate future benefits
ch050iGet my Social Security StatementGet my Social Security Statement
ch050jAppeal a decision about my benefitsAppeal a decision about my benefits
ch050kFind out if I qualify for benefitsFind out if I qualify for benefits
ch050lGet a replacement form SSA-1099 or SSA-1042SGet a replacement form SSA-1099 or SSA-1042S
ch050mCheck Social Security, Medicare, or Supplemental Security Income benefits and personal informationCheck Social Security, Medicare, or Supplemental Security Income benefits and personal info
e001How much say do you feel people like you have in getting the government (Town, County, State, or Federal government) to address issues that interest you?how much feel people like you have in getting the government
e002Now, we will ask you about how U.S. society generally views people like you.

Would you say the view is mostly negative, positive, or somewhere in between?
how U.S society generally views people like you
factsheet_aDid you read the Supplemental Factsheet?whether R read the Supplemental Factsheet
factsheet_bHow carefully did you read the Supplemental Factsheet?how carefully R read the Supplemental Factsheet
pd001What is your preferred device to obtain information about retirement?preferred device to obtain information about retirement
pd002What devices have you used to obtain information about retirement? Select all that apply:devices used to obtain retirement info
pref1How do you prefer to receive information from the Social Security Administration?preference for receiving info from SSA
pref2How do you prefer to communicate with the Social Security Administration?preference for communicating with SSA
s7aDo you currently receive Social Security retirement benefits?currently receive Social Security benefits
t001I trust the Social Security Administration's communications are accurate and consistent (e.g., SSA website, letters, etc.).trust Social Security Administration's communications are accurate and consistent
t002I trust the Social Security Administration will protect my personal information.trust Social Security Administration will protect personal information
t003I am comfortable with receiving electronic communication about my retirement.comfortable receiving electronic communication about retirement
t004I trust that representatives from the Social Security Administration provide me with accurate and consistent information.trust representatives Social Security Administration provide accurate and consistent information
t005I trust that the Social Security Administration is actively working to improve communication and services provided to the public.trust Social Security Administration is actively working to improve communication and services provided
uas16_s7aDo you currently receive Social Security retirement benefits?uas16 currently receive Social Security benefits
uas94_s7aDo you currently receive Social Security retirement benefits?uas94 currently receive Social Security benefits
uas231_s7aDo you currently receive Social Security retirement benefits?uas231 currently receive Social Security benefits
uas457_s7aDo you currently receive Social Security retirement benefits?uas457 currently receive Social Security benefits
uas629_s7aDo you currently receive Social Security retirement benefits?uas629 currently receive Social Security benefits