SHARE:
Module5
| Variable | Question text | Label |
|---|---|---|
| q1 | A few months ago we invited you to participate in a study where you could receive your credit score and information about it for free. Why did you decide not to participate? (check all that apply) | I was not interested in obtaining my credit score and information about it |
| q1_other | other why not participated | |
| q2 | A few months ago you agreed to participate in a study where you could receive your credit score and information about it for free. Did you try to access the Discover credit scorecard website (https://www.creditscorecard.com) to see your credit score? | tried to access discover site |
| q3 | Why did you not try to access the Discover credit scorecard website? | I was not willing to provide my personal information and I did not sign up |
| q3_other | other why not accessed | |
| q4 | What type of device did you use when trying to access the Discover credit scorecard website? (check all that apply) | Windows PC |
| q4_other | other device | |
| q5 | Were you able to successfully access the Discover credit scorecard website? | successful |
| q6 | Why were you not able to successfully access the Discover credit scorecard website? | I received a security warning and could not access the website |
| q6_other | other reason no success | |
| q7 | In the past six months, how many times did you access the Discover credit scorecard website to see your credit score? | how often accessed |
| q8 | Did you have any technical issues accessing the Discover credit scorecard website? | any issues |
| q9 | What technical issues did you have? (check all that apply) | I sometimes received security warnings and could not always access the website |
| q9_other | other issues | |
| q10 | Did you have problems downloading or uploading your credit scorecard according to the instructions we provided? | any issues downloading or uploading |
| q11 | What problems did you have? (check all that apply) | The instructions were not clear |
| q11_other | other problems | |
| q12 | Did you ever notice that your credit score information and credit scorecard did not change from one month to the next? | notice score did not change |
| q13 | Overall, how helpful did you find the credit scorecard website? | how helpful web site |