|Question text:|| Telephone banking is when you access your account by calling a phone number that your bank has provided. You interact with the system using either voice commands, your phone’s numeric keypad, or speaking with a live customer service representative.
To set up access to telephone banking, you may need to create a password or PIN.
Have you ever set up access to telephone banking?
|Answer type:||Radio buttons|
|Answer options:||1 (YES) Yes
2 (NO) No
|Label:||EVER SET UP ACCESS TO TELEPHONE BANKING|