SHARE:

newtb

«
»

General information

Question text: Telephone banking is when you access your account by calling a phone number that your bank has provided. You interact with the system using either voice commands, your phone’s numeric keypad, or speaking with a live customer service representative.

To set up access to telephone banking, you may need to create a password or PIN.

Have you ever set up access to telephone banking?
Answer type: Radio buttons
Answer options: 1 (YES) Yes
2 (NO) No
Label: EVER SET UP ACCESS TO TELEPHONE BANKING
Empty allowed: One-time warning
Error allowed: Not allowed
Multiple instances: No

Data information

To download data for this survey, please login with your username and password.