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General information
| Question text: | Telephone banking is when you access your account by calling a phone number that your bank has provided. You interact with the system using either voice commands, your phone’s numeric keypad, or speaking with a live customer service representative.
To set up access to telephone banking, you may need to create a password or PIN. Have you ever set up access to telephone banking? |
| Answer type: | Radio buttons |
| Answer options: | 1 (YES) Yes 2 (NO) No |
| Label: | EVER SET UP ACCESS TO TELEPHONE BANKING |
| Empty allowed: | One-time warning |
| Error allowed: | Not allowed |
| Multiple instances: | No |